FAQs

Our online fashion store is based in Dallas-Fort Worth, Texas USA

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start the free shipping return process, please send us an email to supportnenaessentials.com. Merchandise eligible for returns includes items that are unworn, unwashed, with tags attached, and undamaged. Please ensure that the product meets these criteria for a successful return process.

Yes, we proudly offer international shipping. Visit our Shipping & Delivery page for rates and delivery times.

Once your order ships, you'll receive a tracking number via email for real-time tracking.

Absolutely, our jewelry is crafted with skin-friendly materials. Check product descriptions for detailed material information or contact us for assistance.

We accept major credit cards such as Visa, MasterCard, and American Express. Secure options like PayPal are also available for a smooth checkout experience.